⭐ OUR HAPPY CUSTOMERS ⭐
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Thank you for shopping with Ninonine. We aim to provide you with fast, affordable, and reliable shipping to anywhere in the world.
Order Processing Time:
All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a confirmation email once your order is placed, and a second email once your order has been shipped, along with your tracking number.
Shipping Methods & Delivery Times:
Standard Shipping: 7–15 business days (depending on your location).
Express Shipping: 5–10 business days (available for select destinations).
Please note that shipping times are estimates and may vary due to external factors such as customs clearance or local postal delays.
Shipping Costs:
We offer Free Standard Shipping on most orders.
Express Shipping will incur a shipping fee, calculated at checkout based on your destination and chosen shipping method.
Customs & Duties: International orders may be subject to customs fees or import taxes. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Tracking Your Order: You can track your order using the tracking number provided in your shipping confirmation email. If you experience issues or delays, feel free to contact our customer support.
Your satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
Return Window:
You can request a return within 30 days from the date you received your order.
Eligibility for Return:
Items must be unused, undamaged, and in their original packaging.
Items such as undergarments, swimwear, cosmetics, and customized/personalized products are non-returnable unless defective.
How to Initiate a Return:
Email us at support@ninonine.shop with your order number and reason for return.
We will respond with return instructions and the return shipping address.
Once we receive your returned item and inspect it, we will process your refund or replacement.
Refunds:
Refunds will be issued to your original payment method within 5–10 business days after the return is approved.
Shipping fees are non-refundable unless the return is due to our error.
Exchanges: If you received a damaged or defective item, please contact us immediately. We’ll send a replacement at no extra cost.
Express your unique style and make a fashion statement with Ninonine custom adjustable snapback hat. This isn't just any hat - it's a build accessory that allows you to showcase your individuality and create a look that stands out from the crowd. Get ready to turn heads with your customized snapback hat featuring stitched numbers.
Our tailored snapback hat gives you the freedom to create your own design, adding your name, team logo, preferred numbers, and any special graphics that reflect your personality and style. Made from high-quality materials, it offers exceptional comfort, durability, and an adjustable fit, ensuring it sits comfortably on your head.
Whether you're hitting the streets, attending events, or simply adding the finishing touch to your outfit, our built snapback hat with stitched numbers will elevate your style game. It's not just a hat; it's a symbol of your passion and individuality.
With our tailored snapback hat, you have endless possibilities to choose from. Select the colors, patterns, and designs that match your personal taste or represent your favorite sports team or brand. Every detail is carefully crafted, from the fabric selection to the stitching technique and sublimation embroidery, to deliver a high-quality and stylish hat that sets you apart.
Each Ninonine® tailored adjustable snapback hat is meticulously personalized with the following features:
Receiving Time
Receiving Time = Processing Time + Shipping Time
Processing Time
After the purchase, the processing time is about 7 – 9 business days because each garment is handcrafted for you from scratch in our workshop.
Shipping Time
Standard Shipping: 8-10 business days
We offer Free U.S. Shipping on all orders with standard shipping (8-10 business days) worldwide. DHL / FedEx / UPS are our primary carriers.
You will receive a shipping confirmation email once your order is ready to ship.
Modify
Once you finish payment, the order cannot be modified.
Returns
We are UNABLE TO ACCEPT RETURNS/EXCHANGES ON CUSTOMIZED ORDER unless the products are damaged or defective upon arrival.
*Please note: Return your items within 30 days after receiving your order.
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